Privacy Policy

Privacy Policy for Apon Tours Using Appointment Platform on AppointmentLetter.com

At Apon Tours, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services through the appointment platform on AppointmentLetter.com. It also explains your rights under the General Data Protection Regulation (GDPR) and Bangladesh's applicable data protection laws.

1. Data Controller
Apon Tours is the data controller for the processing of personal data under this policy. Our contact details are:

Apon Tours
Email: 
Address: 
2. Personal Data We Collect
We may collect and process the following types of personal data:

Identification Information: Name, address, telephone number, email address, and other relevant identification details.
Booking Information: Appointment date, time, and services requested.
Payment Information: Bank account details, transaction history, and payment confirmation.
Communications Data: Emails, messages, and customer service interactions.
Technical Information: IP address, browser type, device information, and access logs.
3. How We Use Your Data
Apon Tours uses your personal data for the following purposes:

Service Provision: To facilitate and manage your bookings and appointments via the platform on AppointmentLetter.com.
Communication: To contact you regarding your appointments, including reminders, confirmations, or cancellations.
Customer Support: To respond to any queries or complaints.
Legal Obligations: To comply with any legal or regulatory requirements under Bangladesh law and GDPR.
Marketing (With Consent): To inform you of special offers, news, and updates about our services.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

Performance of a Contract: Your personal data is necessary for the performance of our services as per your booking.
Legitimate Interest: We process your data to enhance our services, protect our legal interests, and prevent fraud.
Legal Obligations: We process your data in compliance with the legal requirements of GDPR and Bangladesh law.
Consent: We will request your consent before sending you marketing communications. You can withdraw your consent at any time.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with:

Service Providers: Third-party providers who help us manage our appointments or provide other services (such as payment processors).
Legal Authorities: If required by law or to protect our legal rights, we may share your data with relevant authorities or legal entities.
International Transfers: If any data transfer outside Bangladesh or the European Economic Area (EEA) is necessary, we will ensure appropriate safeguards are in place.
6. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer required, we will securely delete or anonymise it.

8. Your Rights
Under GDPR and Bangladesh law, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request the restriction of processing in specific situations.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data, especially for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email: 
Address: 
Phone: 
By using the appointment platform on AppointmentLetter.com, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as outlined above.

Privacy Policy for Apon Tours Using Appointment Platform on AppointmentLetter.com

Effective Date: 

At Apon Tours, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our services through the appointment platform on AppointmentLetter.com. It also explains your rights under the General Data Protection Regulation (GDPR) and Bangladesh's applicable data protection laws.

Data Controller Apon Tours is the data controller for the processing of personal data under this policy. Our contact details are:
Apon Tours
Email: 
Address: 
Personal Data We Collect We may collect and process the following types of personal data:
Identification Information: Name, address, telephone number, email address, and other relevant identification details.
Booking Information: Appointment date, time, and services requested.
Payment Information: Bank account details, transaction history, and payment confirmation.
Communications Data: Emails, messages, and customer service interactions.
Technical Information: IP address, browser type, device information, and access logs.
How We Use Your Data Apon Tours uses your personal data for the following purposes:
Service Provision: To facilitate and manage your bookings and appointments via the platform on AppointmentLetter.com.
Communication: To contact you regarding your appointments, including reminders, confirmations, or cancellations.
Customer Support: To respond to any queries or complaints.
Legal Obligations: To comply with any legal or regulatory requirements under Bangladesh law and GDPR.
Marketing (With Consent): To inform you of special offers, news, and updates about our services.
Legal Basis for Processing We process your personal data based on the following legal grounds:
Performance of a Contract: Your personal data is necessary for the performance of our services as per your booking.
Legitimate Interest: We process your data to enhance our services, protect our legal interests & prevent fraud.
Legal Obligations: We process your data in compliance with the legal requirements of GDPR and Bangladesh law.
Consent: We will request your consent before sending you marketing communications. You can withdraw your consent at any time.
Data Sharing We do not sell or rent your personal data to third parties. However, we may share your data with:
Service Providers: Third-party providers who help us manage our appointments or provide other services (such as payment processors).
Legal Authorities: If required by law or to protect our legal rights, we may share your data with relevant authorities or legal entities.
International Transfers: If any data transfer outside Bangladesh or the European Economic Area (EEA) is necessary, we will ensure appropriate safeguards are in place.
Data Security We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Data Retention We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer required, we will securely delete or anonymise it.

Your Rights Under GDPR and Bangladesh law, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure : You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request the restriction of processing in specific situations.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to the processing of your data, especially for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at 

Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

Contact Us If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email:
Address: 
Phone:
By using the appointment platform on AppointmentLetter.com, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as outlined above.