Privacy Policy

Privacy Policy for Honeymoon Resort Ltd, Honeymoon Tours Ltd, Ghurte Jai Ltd, Resort World Bandarban Ltd, and AppointmentLetter.com

Effective Date: 27.09.24

Introduction

Honeymoon Resort Ltd, Honeymoon Tours Ltd, Ghurte Jai Ltd, Resort World Bandarban Ltd, and AppointmentLetter.com ("we," "us," or "our") are committed to protecting the privacy and personal information of our users, customers, and partners. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us across our platforms and services, including booking accommodations, tours, and appointment services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information:
This includes information you provide directly to us, such as your:

• Full Name
• Email Address
• Phone Number
• Payment Details (credit card, bank information)
• Government-issued ID (e.g., passport or national ID for booking verification)
• Travel Preferences
• Appointment and Scheduling Information (for AppointmentLetter.com)

b. Non-Personal Information:
We also collect non-personal data, such as:

• Browser type
• IP address
• Device information
• Cookies and usage data

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process and manage bookings, tours, appointments, and other services.
• To communicate with you regarding your reservations or appointments.
• To improve our customer experience by customizing our offerings to your preferences.
• To process payments and prevent fraudulent transactions.
• To send promotional offers and updates, subject to your consent.
• For legal and compliance reasons, including resolving disputes and enforcing agreements.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers (e.g., payment processors, travel agencies, appointment schedulers) who assist in delivering our services.
• Regulatory bodies or law enforcement if required by law, to comply with a legal obligation, or to protect our rights and users.
• Partner hotels, resorts, or tour operators when necessary to fulfill your bookings or travel arrangements.

4. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to track user activity, analyze website traffic, and improve our services. You can choose to accept or decline cookies, but certain functionalities of our websites may be affected if you choose to decline.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include encrypted transmission of payment details and secure storage of personal data. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights concerning your personal information, including:

• Access: You may request access to your personal data that we hold.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal data, subject to legal requirements.
• Opt-Out: You may unsubscribe from marketing communications at any time by following the opt-out instructions provided in the communication.

7. Third-Party Links

Our websites and services may contain links to third-party sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before sharing personal information.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our websites. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

• Email: info@call.tours