Terms & Conditions

Terms & Conditions for Honeymoon Resort Ltd, Honeymoon Tours Ltd, Ghurte Jai Ltd, Resort World Bandarban Ltd & AppointmentLetter.com

Effective Date: 27.09.24

These Terms & Conditions govern the use of services provided by Honeymoon Resort Ltd, Honeymoon Tours Ltd, Ghurte Jai Ltd, Resort World Bandarban Ltd, and AppointmentLetter.com (hereafter collectively referred to as "the Company"). By using our services, customers agree to the following terms:

1. General Terms

• The Company provides accommodation, travel, and appointment services through its various platforms.
• By using any service provided by the Company, you agree to be bound by these terms and all applicable laws and regulations.

2. Booking and Reservation Policy

• All bookings for resorts, tours, or appointments must be confirmed through the relevant platforms (Honeymoon Resort Ltd, Honeymoon Tours Ltd, Ghurte Jai Ltd, Resort World Bandarban Ltd, or AppointmentLetter.com).
• A booking is only confirmed upon receipt of full payment or a deposit, as specified at the time of booking.
• The Company reserves the right to cancel or modify reservations based on availability, weather conditions, or unforeseen circumstances.

3. Cancellation and Refund Policy

• Cancellations must be made in accordance with the cancellation policy stated at the time of booking.
• Refunds, where applicable, will be processed according to the specific terms provided for each service. Non-refundable bookings will not be eligible for any refunds.
• In the event of cancellations initiated by the Company (e.g., due to natural disasters or other emergencies), customers will be offered a full refund or the option to reschedule.

4. Use of AppointmentLetter.com

• AppointmentLetter.com provides a service that assists users in scheduling appointments with various service providers.
• Users are responsible for ensuring all personal and appointment details submitted are accurate and up-to-date.
• The Company is not liable for any missed or incorrect appointments due to user error.

5. Pricing and Payment

• All prices for services, including accommodations, tours, and appointment services, are subject to change without prior notice.
• Prices are inclusive of applicable taxes unless otherwise stated.
• Payment must be completed through the authorized payment channels offered by the Company.

6. Liability and Limitation

• The Company shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its services.
• Guests and customers are responsible for their own personal belongings during tours or stays at resorts. The Company will not be liable for any loss or theft of personal items.
• The Company is not responsible for delays or cancellations caused by unforeseen events, including but not limited to, natural disasters, strikes, or government actions.

7. Health and Safety

• Customers are responsible for ensuring they are fit and healthy enough to participate in any tours or activities organized by the Company.
• It is the responsibility of the customer to comply with any health, safety, and travel regulations provided by the Company or local authorities.

8. Code of Conduct

• Guests are expected to behave respectfully and follow all resort, tour, and appointment policies.
• The Company reserves the right to refuse service or remove guests who do not comply with its policies or engage in inappropriate behavior.

9. Privacy Policy

• The Company is committed to protecting the privacy and security of its users' personal information. By using the services, you consent to the collection and use of your personal information in accordance with our privacy policy.

10. Amendments to Terms & Conditions

• The Company reserves the right to update or modify these Terms & Conditions at any time. Changes will be communicated to customers via the Company's website or email, and continued use of the service will constitute acceptance of the modified terms.

11. Governing Law and Dispute Resolution

• These Terms & Conditions are governed by the laws of Compaines
• Any disputes arising out of or relating to the use of the Company’s services will be resolved through arbitration or mediation in sevaral Countries, unless otherwise agreed by the parties.

12. Contact Information

• For any inquiries or assistance regarding bookings, appointments, or services, please contact our customer support team via appointmentletter.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.